Privacy Policy

The privacy policy of the website “www.scriporalphabet.com” informs you about the information we collect from you when you use our site. 

In collecting this information, we act as the controller of personal data and, by law, we are obliged to provide you with information about us, about the purpose and how we use your data and about the rights you have over your personal data. .

Our data protection policy and practices focus on the proper, lawful processing , exchange and storage of personal information while ensuring confidentiality, integrity and availability. Therefore, by reading the privacy policy, you will find out all your rights and all the information related to the processing of personal data. 

The data privacy policy is based on the following data protection principles: 

• The processing of personal data will be done in a legal, fair and transparent manner; 
• The collection of personal data will be done only for specified, explicit and legitimate purposes and the data will not be further processed in a manner incompatible with those purposes; 
• The collection of personal data will be adequate, relevant and limited to the information necessary for the purpose of processing; 
• Personal data will be real and, where necessary, updated; 
• All necessary measures will be taken to ensure that incorrect data is deleted or corrected without delay; 
• Personal data will be kept in a form that allows the identification of the data subject and for a period not longer than that in which personal data are processed; 
• All personal data will be kept confidential and stored in a manner that ensures the necessary security; 
• Personal data will not be shared with third parties unless necessary for the purpose of providing services; 
• Data subjects have the right to request access to, rectification and deletion of personal data, to oppose or restrict data processing as well as the right to data portability. 

Personal data means any information that may be linked to an identified or identifiable natural person. Personal data includes all types of direct or indirect information (i.e. used in connection with other data) relating to the subject person, such as name, date of birth, addresses, e-mail addresses, telephone numbers, etc. 

• Who Are We? Name of the Organization: 

SCRIPOR ALPHABET S.R.L. 

Trade Register registration number: /… 

Unique identification code: 

Headquarters address: Mihai Veliciu street no. 21/1, Cluj-Napoca, Romania

E-mail: info@scriporalphabet.com 

Phone: +40 773 802 875

We are not required to designate a personal data protection officer, so any questions regarding the use of your personal data should be directed to the above contact details or to the responsible person within the organization at the email address: info@ scriporalphabet.com,  phone number: +40 773 802 875

• How Do We Use Your Information? 

1. 1. When you use our site 

When you use our site to search for our products and services and to view the information we provide, a number of cookies are used by us (first party cookies) and third parties (third party cookies) to enable the operation of the site, to collect useful information about visitors and to provide you with the best possible experience in using our site.

1. What are cookies? 

Cookies are small text files that are placed on the user’s device to track usage and record preferences. Our cookies do not contain information that can identify people. We collect certain information automated by using cookies and tracking technologies such as Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), references / outputs pages, pages viewed on our site (e.g. HTML pages, graphics), operating system, date / time and / or series of clicks to analyze the trend as a whole and manage the site. 

Site users may control the use of cookies at the browser level, but if the user decides to disable cookies this action will cause a limitation of certain features and functions in our website and services. Some of the cookies we use are strictly necessary for our site to work and for which no consent is required. However, for those cookies that are useful but not strictly necessary, we will always ask for your consent before placing them. In addition to the cookies we use, working with third parties to give you an opor experience However, they place various cookies on your computer, but only with your consent and you will always be notified in advance about it. For more information about the use of cookies, see our Cookie Policy. 

1. When you submit a request through our site 

When you send a request or message through our site, we ask for your name and email address. The phone number is not a mandatory field for sending the request or message through our site, but if you provide it, it helps us to contact you more promptly. We use this information to respond to your request. We may send you an email several times after you make a request to ensure that we have answered your question and to improve our user experience. 

Your request is stored and processed for 3 years for security reasons after which it will be deleted along with your name and email or phone address according to the information below. The personal data collected is no longer disclosed to others. 

We do not use the information you provide through the contact form to make automated decisions that may affect you. We keep emails from requests for three years, after which they are securely archived and kept for five years when we delete them. No CRM records are made through the site. CRM is the acronym for Customer Relationship Management which translates into Romanian as Customer Relationship Management. A CRM is a software product, a tool aimed at continuously improving the relationship with customers. It serves a modern business strategy that focuses on the customer and the knowledge of his needs and requirements. The purpose of a CRM system is to uniformly manage information related to customers or prospects and to increase their satisfaction.

1. Subscription to our Newsletter 

When you send a subscription request to our newsletter, we ask for your e-mail address. You will also tick a Commercial Communication Agreement which will briefly show you the categories of data processed, the duration of storage and your rights, in case you have skipped reading this privacy policy :).  We use this information to send you the latest news, projects and other information of interest. By subscribing to the newsletter, the data is stored and processed until your consent is withdrawn. You can withdraw your consent at any time by sending a request by e-mail or by clicking on the unsubscribe box at the end of each newsletter we send you. The personal data collected is no longer disclosed to others. 

• Your Rights as a Data Subject 

You can ask us what information we have about you and ask us to correct it if it is inaccurate. If we have asked for your consent to process personal data, you may withdraw this consent at any time. If we process your personal data to fulfill a contract or under your consent, you may ask us to provide you with a copy of the information in a readable format so that you can transfer it to another provider. If we process your personal data on the basis of consent or legitimate interest, you may request the deletion of your data. You have the right to ask us not to use your information for a period of time if you believe that we are not doing so legally. 

All the indicated rights can be concluded as follows: the right of access to personal data, their rectification or deletion, the restriction of the processing or the right to oppose the processing, as well as the right to data portability. 

Data portability implies your ability to request that we transfer all data we hold to another person expressly indicated by you. To send a request for your personal information by email, mail or telephone, use the contact information provided above in the Who we are section of this policy. We will respond to your requests within a maximum of 30 days from the date of the request.

• The Right to File a Complaint 

If you have a complaint about your use of your information, we’d prefer you to contact us for the first time so that we can resolve the request amicably. 

However, you can also contact the National Authority for the Supervision of Personal Data Processing for Information through their website at http://www.dataprotection.ro/  or write to them at: B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336, Bucharest, Romania 

• Transfer of Personal Data to a Third Country 

We don’t intend to transfer personal data to a third country or outside the EU or to an international organization. If this happens, you will be notified accordingly in order to give your consent or to indicate the appropriate guarantees that ensure the same standard of protection of the processing of personal data. 

• Disclosure of Personal Data 

Personal data will not be disclosed to third parties unless disclosure is necessary in order to provide our services. We occasionally sign contracts with other companies and business partners working on our behalf, such as technical companies for the processing and delivery of systems and technologies that develop our products and services, in which case we will disclose the necessary information. Service providers will be allowed to obtain only the personal data necessary to deliver their services. We will not disclose personal data to third parties for the purpose of enabling them to market their products and services to our customers. If users do not want us to disclose personal data to these companies, they are asked to contact us at the e-mail address indicated above, info@scriporalphabet.com. 

In certain situations we may be required to disclose personal data in response to requests from supervisors to comply with legal requirements. We will also disclose personal information if required by law, for example to comply with a subpoena or other legal process, when we believe in good faith that the disclosure of data is necessary to protect our rights, the safety of customers or the safety of others, the investigation fraud or in response to a request from public authorities. 

• Security of Processing 

We will process the data securely, apply and maintain appropriate technical measures to protect personal data against accidental or unlawful destruction or loss, alteration, disclosure or unauthorized access, especially when the processing involves the transmission of data over a network and against any other form of illegal processing. 

Questions regarding the security of personal data can be sent to the e-mail address indicated above, info@scriporalphabet.com. Specifically, the data on this site is collected securely via HTTPS over TLS v1.3, stored in Mailchimp, Google Drive, Dropbox as well as manually processed in the storage environment. 

Any marketing emails can only be sent with your express consent. This specific form of consent must be given freely, specifically and precisely informed. These requests are met when you have chosen to receive marketing emails (you have actively approved). You will always have the right to object, upon request and at no cost, to the processing of personal data for direct marketing purposes without having to provide concrete justifications. Marketing emails contain information that we find interesting to you, as well as breaking news about our products and services. 

• Updates to this Privacy Policy 

We regularly review and, as appropriate, regularly update this privacy policy when changes occur as a result of the provision of services. If we want to use your personal data in a way that we have not previously identified, we will contact you to provide you with information about this and, if necessary, to request your consent. We will update the version number and date of this document each time it is modified. 

Policy approved on: 09/12/2020 

The policy becomes operational on: 10/12/2020 

The next revision will take place on: 09/12/2021 

Our data protection policy and practices focus on the proper, lawful processing and exchange and storage of personal information while ensuring confidentiality, integrity and availability. 

We regularly take steps to ensure that our website complies with the General Data Protection Regulation (“GDPR”) (Regulation (EU) 2016/679). 

Thank you for your interest in the www.scriporalphabet.com website For any additional questions about how personal data is processed, please email us at: info@scriporalphabet.com